Call Tracking That
Connects the Dots
Across Your Entire Funnel

With Call Loom's intelligent call tracking platform, businesses gain full visibility into which channels, keywords, and campaigns are truly driving calls and revenue. Get real-time attribution, dynamic number insertion, and end-to-end journey tracking, all from one centralized dashboard.

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Key Product Features

Inbound calls are more than just customer interactions, they're a goldmine of untapped business intelligence. With the right call tracking software in place, companies can go beyond surface-level metrics. By using inbound call analytics powered by AI, every call becomes an opportunity to extract insight, improve service quality, and drive business growth. From identifying lead quality to coaching agents in real time, Call Loom turns phone conversations into structured, actionable data. These tools are purpose-built to help revenue teams spot trends, understand performance, and scale intelligently.

AI-Powered Call Analytics

AI-Powered Call Analytics

Automatically analyze voice conversations to score quality, flag issues, and surface trends. Built-in intelligence helps teams make faster, smarter decisions.

Real-Time Call Transcription

Real-Time Call Transcription

Accurate, AI-generated transcripts for every inbound and outbound call. Easily search, review, and reference what was said right when it matters.

Agent Performance Tracking

Agent Performance Tracking

Monitor agent behavior and engagement in real time. Get actionable insights into call handling, tone, and adherence to scripts and policies.

CRM & Tool Integration

CRM & Tool Integration

Sync call data with your existing CRM or helpdesk tools. Create one smooth workflow from first ring to final resolution without any manual input.

How It Works

Every inbound or outbound call holds valuable data. With Call Loom's advanced call tracking platform, businesses can move beyond guesswork and start building better conversations at scale. From the first ring to post-call insights, here's how Call Loom transforms routine calls into strategic opportunities, using both inbound call tracking and outbound call tracking workflows.

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Dashboard Preview

The real value of customer conversations lies beneath the surface in the patterns, sentiments, and signals hidden in every inbound call. With Call Loom Inbound Call Tracking, your team gets more than just a list of calls; you get a live intelligence layer that reveals what your buyers are actually saying, needing, and feeling. The call tracker dashboard turns unstructured call data into structured insight. From keyword clusters and caller intent to agent sentiment and call outcome scores, everything is parsed, visualized, and ready for action.

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Frequently Asked Questions

Every account starts with a 14-day free trial. We don't require a credit card to get started, and we won't bill you until your trial is over.

Call Loom Outbound Call Tracking captures every outgoing call made by your team. It records audio, logs metadata, analyzes agent performance, and gives you visibility into what’s working in your outbound strategy and what’s not.
Inbound call tracking captures and analyzes incoming customer calls, helping you attribute leads to marketing channels. Outbound call tracking monitors the performance of your agents on outgoing calls. Call Loom covers both in one powerful system.
Unlike a generic call tracker, Call Loom combines advanced AI with full-funnel analytics. You don’t just track calls, you uncover patterns, optimize scripts, and boost conversions with real-time QA and CRM integrations.
Not at all. Outbound call tracking system use with Call Loom is simple and intuitive. From the moment your agent dials, everything from call outcome to tone is captured automatically, no manual work required.
Yes. Call Loom’s call tracking platform doesn’t just log calls it scores them. You can track conversions, flag missed opportunities, and review agent performance using AI-powered QA and visual dashboards.

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